FAQ- Ningbo Hanson Communication Technology Co., Ltd.

Is your company a factory or a trading company?

Hansen is a physical manufacturing plant integrating R&D, production, and sales. We have complete production lines and a professional technical team, committed to providing customers with high-quality OEM/ODM, custom-made based on drawings, and personalized mass production services.
What types of products can you produce?

We specialize in the R&D and manufacturing of communication RF connectors and adapters, and cable assemblies. We also have the capability to provide customized solutions based on customer application scenarios.
What is the sample delivery time and cost?

Standard sample: 3-5 working days; complex customized sample: 7-10 working days. Sample fees are charged according to the complexity of the process and are fully refundable after a bulk order is placed (specific details are negotiable).
What is the minimum order quantity (MOQ)?

The MOQ for regular products is 100-500 pieces (depending on the model); the MOQ for customized products is flexibly adjusted according to the complexity of the process and the availability of raw materials. We support small-batch trial production to support customers' new product testing and market promotion.
What are the main application areas of your products?

Our products are mainly used in the communications field, such as mobile communications, aerospace, medical, and automotive.
How do you guarantee quality?

Hansen strictly implements full-process quality management. From incoming material inspection and production process inspection (IPQC) to final product inspection (FQC), all are handled by a professional QC team. We also welcome and actively cooperate with customers or third-party organizations to visit our factory and inspect goods.
How long does production take?

The standard production cycle for orders is 15-30 days, depending on the complexity of the product and the order quantity. For urgent needs, we have a fast response channel that can specifically coordinate production capacity to shorten the delivery time.
Do you provide after-sales service? What should I do if a problem occurs?

We provide comprehensive after-sales support. If quality problems occur, we will provide a return, exchange, or compensation plan based on the cause; if the packaging is damaged in transportation, we will also assist in reinforcement or replacement. Hansen values the trust of every customer and is committed to building long-term and stable cooperative relationships.